Natural - Bernat Softee Chunky Big Ball

• We use Canada Post for all of our shipping needs
• We mail using the regular service, with no upgrades (signatures etc.)
• If you would like an upgrade, please contact us directly prior to placing your order - hookpusher@gmail.com
• We do guarantee to get all crochet supplies packaged and shipped within two weeks
• We cannot guarantee the shipping time after it's left the store
• If you have any further questions or concerns, please do not hesitate to email us - hookpusher@gmail.com

• We do not accept returns on crochet supplies.

• We do guarantee to get all crochet supplies packaged and ready for pickup within two weeks of your order placement
• Pickups are at our storefront, located at 4755 Wyandotte Street East, Windsor ON. We are part of Nancy Johns Gallery & Framing.
• We will contact you via email or text when your order is ready for pickup
• If you have any further questions or concerns, please do not hesitate to email us - hookpusher@gmail.com

This yarn is not stocked at the shop, and takes approx. 1-2 weeks to come in. Yarn orders are placed on Sundays, and you will be notified as soon as the yarn arrives.

If the yarn is backordered, you can request a refund, or the yarn can be ordered again for you the next week.